A Northern California-based payment and banking platform has opened a call center in San Antonio that it says eventually will employ 400 people.
“We chose San Antonio for its robust talent pool, and are thrilled with the immediate contribution and dedication of our newest team members,” Amir Wain, founder and CEO of Redwood City, California-based i2c, says in an April 6 release.
On its website, i2c lists 50 job openings in San Antonio for customer service representatives who communicate with holders of credit cards. The center already employs 100 people. Aside from customer service representative, positions that i2c will fill in San Antonio include HR recruiter, quality insurance analyst, and dispute manager.
“i2c has learned firsthand what our business community has known for years: San Antonio is the ideal city to set down roots and grow a business. Our location; our bilingual, hard-working citizens; and our authentic and friendly culture make for a formula for success,” Richard Perez, president and CEO of the San Antonio Chamber of Commerce, says in the release.
The call center opened March 22 at 12668 Silicon Dr., near I-10 and De Zavala Road.
Data compiled by Statista shows Texas had the most call centers of any state in 2018 — more than 700. A year earlier, Site Selection Group ranked San Antonio at No. 7 on its list of the U.S. metro areas with the most call center workers. At the time, call centers employed more than 53,600 people in the San Antonio area.