Ginger Browning is a problem solver. The Kuper Sotheby's International Realty agent wouldn't be in the top 2 percent of Realtors in the San Antonio/New Braunfels area if she wasn't, and it's the G.R.A.C.E. principle — in both her personal life and real estate profession — which has helped get her there.
It starts with giving people permission to be human, but always striving for excellence. For Browning, that means her primary goal is always providing phenomenal service. Next is resisting the urge to react, aka giving everyone the time to properly evaluate each situation and make better decisions not controlled by emotions. Accepting and acknowledging differences allows Browning to appreciate her clients' unique needs and wants.
Clear communication is one of Browning's hallmarks, starting with listening closely during the first interaction and offering continuous updates every step of the way. Browning always expects a win-win scenario for her clients, bringing her confidence and positive outlook to each experience.
We chatted with Browning to find out more about her work and what drives her.
CultureMap: What inspires you to do what you do?
Ginger Browning: Home is where the heart is. I have always loved helping people and have learned that helping people get into the home they want is incredibly rewarding. I have met so many wonderful people that I have been able to help to find the perfect home for their life situation.
CM: What's one piece of advice you'd give to people looking for their dream home?
GB: Know what you want, be open to suggestions, get a Realtor that you feel comfortable with, and be up front with them. Also remember that paint can go a long way.
CM: And advice to those who are selling?
GB: Try to catch up on any deferred maintenance. Give the house a thorough deep cleaning and keep it clean during the process. Neutralize colors, especially in main living areas and the master bedroom. Spruce up your landscaping and pack up things you are not using.
CM: What do you consider your "special skill"?
GB: Listening to clients' wants and needs.
CM: What's one thing people might not know about you?
GB: I love the outdoors — I ride motorcycles, kayak, scuba dive, and hike in Big Bend anytime I get the chance. I also usually have '80s music playing.
CM: Finish the sentence: "It's a good day when..."
GB: Every day is a good day. Especially when I am doing what I love in an area I love.
See Ginger Browning's latest listings here, or contact her at 830-837-1891 or email@example.com.