Tech company drives into San Antonio with safe rides to medical appointments

Tech company drives into San Antonio with safe rides to medical care

Doctor and patient
SafeRide hopes to help underserved San Antonians with rides to medical appointments. Getty Images/Colin Anderson Productions

For many San Antonians, a lack of access to healthcare services can lead to a dire situation, even more so than normal during the COVID-19 pandemic. But one California-based tech company is hoping to help keep locals healthy with its expansion into the San Antonio market.

SafeRide Health, which taps technology to improve non-emergency medical transportation for people throughout the country, is moving into the Burns Building in downtown San Antonio, aiming to help residents stay healthier while also creating some 100 new jobs in the next five years to support its business operations, engineering, human resources, IT, finance, and member services.

“Mission-driven employers like SafeRide Health attract great, talented people,” says Bexar County Judge Nelson Wolff. “We look forward to welcoming SafeRide Health to our growing downtown tech community, as they will provide impactful jobs for San Antonians.”

With a mission to restore access and dignity to care, particularly to underserved populations, the venture-backed SafeRide uses a technology platform to simplify medical transportation for patients, streamline the coordination of care, and improve patients’ health outcomes. Relying on a network of transportation providers — including ride-share organizations, public transportation, and taxi services — and working with health plans, care providers, health plan members, and non-emergency medical transportation services, SafeRide provides more than 50,000 rides a week nationally for Medicare, Medicaid, and other patients.

The company says it considered several cities before choosing San Antonio for its expansion, with the local challenges associated with the COVID-19 pandemic helping to drive that decision.

“The COVID-19 pandemic further highlighted disparities in healthcare access and outcomes in our country,” says Jenna Saucedo-Herrera, president and CEO of the San Antonio Economic Development Foundation, which hails the expansion. “SafeRide Health is an exceptional addition to our San Antonio tech community, providing innovative solutions to remove transportation barriers and increase access to healthcare for underserved Texans.”

Pending the Bexar County Commissioners Court’s decision April 6 regarding an incentives package for the company, SafeRide will begin investing in its San Antonio operations immediately, planning to be fully up and running by June 1.

“We look forward to joining the downtown San Antonio business community and working to improve the health outcomes for more than 1 million Texans,” says Robbins Schrader, co-founder and CEO of SafeRide Health. “We are thrilled to partner with leading Texas healthcare providers who entrust SafeRide Health with increasing patient access to care.”